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Bundles, special offers and discounts! It's
time to buy all you may need for audio and
video processing. |
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FAQ
If you need technical support, please send
an email to: support@amorsoft.com, clearly
describing the problem you are encountering.
Normally we will reply to you within 24-48
hours.
Q1:How to report bugs?
Please email any bugs or suggestions to support@amorsoft.com.
Q2: How to buy?
Please click here for detail.
Q3: What happens after I send in the order?
Normally, you will receive your registration
information in a few minutes from RegNow.com
after sending the online order form.
If you do not receive your registration information
within 12-24 hours, or you have lost the
registration email, please contact us at
support@amorsoft.com. We will be glad
to help you.
Q4. I have not received my registration information.
Why?
Do not panic! In many cases, there may be
a processing delay. Sometimes, people have
supplied the wrong email address. In rare
cases, the registered users are unreachable
due to mis-configured email clients or privacy
control. Please feel free email to support@amorsoft.com.
We'll resend you register information soon.
Q5: If I purchase your software, can I upgrade
it for free in the future?
Yes, we provide free upgrade. Please keep
you eyes on our site to get upgrade info.
Please download the update version by yourself,
and you can register it using the same license
code.
Q6: I entered the license code you sent to
me, but the software said "Registration
info is invalid.". Why?
You'd better copy and paste the license code
to avoid a typo. And please note don't add
any blank before or after the code.
Q7: I lost my license code, can you send
again?
Sure. But you'd better provide your OderID
or some info in your order(such as the Email
you used to order) so that we can find your
info in our database.
Q8: Do I need to re-register after I re-install
the software?
No, you don't have to re-enter your registration
info. Our software will memory you registration
status.
Q9: How long will it take to get your supporting
response?
We promise to answer you within within 24-48
hours. But in most cases you'll get our response
in a few hours or immediately.
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